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REFUND / RETURNS & CANCELLATION POLICY

REFUND / RETURN POLICY:

Refunds are determined per product purchased. Not all products are refundable due to the hygienic nature of the product. For list of refundable products, please click here.

If you have a question or concern about your order please email us at team@drbrite.com and we will assist you during normal business hours.

Dr. Brite operates Monday - Friday from 9AM to 5PM PST*

*Dates and times may vary due to holidays and events.

FOR APPLICABLE PRODUCTS ONLY:

Refund will be processed 48-72 hours after your package has been received. Your credit card on file will be refunded. Refund includes price of products minus any shipping costs or discounts received.

If shipped internationally, any shipping charges, custom duties and sales taxes are non-refundable. 

ORDER EDITS OR CANCELLATION:

Orders CANNOT be edited or canceled after they have been processed, however once you receive your package you can file for a return / refund / exchange.

*Subscriptions can be canceled at anytime, for more information visit our FAQ page.

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