REFUND, RETURNS & CANCELLATION POLICY
Once we transfer Dr. Brite orders into our shippers care they are responsible for delivering your order. We are not responsible for lost or stolen packages once they are shown as delivered.
However please email us within 5 days of your scheduled delivery and we can attempt to assist you and contact your mail carrier to file a claim.
All orders are same day if placed before 3 PM PST. Shipping is typically 2-4 days. or 4-7 days depending on location. Holidays and National events may delay these times. Discounts or promotional items cannot be combined.
Free Shipping for orders over $50 applies to US contiguous orders only. Does not apply to custom orders. All custom orders will be charged for shipping.
Shipments to Alaska, Hawaii, or international locations will have additional charges and/or rates due to US shipping restrictions.
*COVID-19 STATEMENT: Due to the extraordinary circumstances during this time, the above shipment time may be impacted and we cannot guarantee our normal shipping period of 2-7 business days. Any delay may vary depending on your local courier. These delays are unfortunately out of our control, but we do apologize on behalf of the courier in advance and very much appreciate your patience and business during this time.