Dr. Brite is committed to serving our customers, which is why we are offering a 30-Day Money Back Guarantee*. We are so confident that you will love our products, but for any reason you don’t, please feel free to reach out to us within 30-days of the original purchase to start the return process. *Certain restrictions may apply. See below.*
WHITENING KITS: 30-Day Money Back Guarantee Policy:
We guarantee that your teeth will improve by a minimum of 2 shades whiter after using our Extreme Whitening Kit.
Our 100% money back guarantee relates to your first purchase of the Extreme Whitening Kit and excludes all other products/future kit orders/shipping costs. Any claim under the guarantee must be submitted within 30 days of receiving the Whitening Kit.
To qualify for our 100% money back guarantee simply follow the instructions below:
- Take a photo of your teeth the day of your first application with a time stamp.
- Following the instructions on the back of your kit box carefully.
- Complete your final application and take a photo of your teeth and the used gel syringes. Both images should be time stamped.
- Email our Customer Service Team at firstname.lastname@example.org with the above information.
Your money back application will ordinarily be processed within 3 business days of submission. Please remember to submit your application within 30 days of receiving the product/s and that the photos have valid date and time stamps.
Applications that do not meet this criteria will not be approved for refund. We reserve our right to reject a refund request in the event that we are not satisfied (acting reasonably) with the supporting evidence you provide to us.